:root{
  --blue:#2563eb; --blue-d:#1d4ed8; --blue-l:#eff5ff; --blue-l2:#dbe7fe; --blue-l3:#f5f9ff;
  --ink:#0f172a; --ink2:#475569; --ink3:#8494ab;
  --line:#e6ebf3; --line2:#f1f5fa;
  --bg:#f6f8fc; --white:#fff;
  --ok:#0e9f6e; --ok-l:#e8f8f1;
  --warn:#c27803; --warn-l:#fdf6e3;
  --bad:#dc2626; --bad-l:#fdeced;
  --shadow:0 1px 2px rgba(15,23,42,.04),0 10px 28px -14px rgba(15,23,42,.18);
  --radius:14px;
}
*{box-sizing:border-box}
html,body{height:100%}
body{
  margin:0;background:var(--bg);color:var(--ink);font-size:14px;line-height:1.55;
  font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Microsoft YaHei",system-ui,sans-serif;
  -webkit-font-smoothing:antialiased;
}
h1,h2,h3,p{margin:0}
a{color:var(--blue);text-decoration:none}
button{font-family:inherit}
[hidden]{display:none !important}

/* ---------- 通用控件 ---------- */
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:6px;
  height:36px;padding:0 14px;border-radius:9px;border:1px solid var(--line);
  background:var(--white);color:var(--ink);font-size:13px;font-weight:500;
  cursor:pointer;transition:.15s;white-space:nowrap;
}
.btn:hover{border-color:#cfdaeb;background:#fbfcfe}
.btn:active{transform:translateY(1px)}
.btn:disabled{opacity:.55;cursor:not-allowed;transform:none}
.btn-primary{background:var(--blue);border-color:var(--blue);color:#fff;box-shadow:0 6px 14px -8px rgba(37,99,235,.9)}
.btn-primary:hover{background:var(--blue-d);border-color:var(--blue-d)}
.btn-ghost{background:transparent;border-color:transparent;color:var(--ink2)}
.btn-ghost:hover{background:#eef3fb;color:var(--ink)}
.btn-danger{color:var(--bad);border-color:#f4d3d5;background:#fff}
.btn-danger:hover{background:var(--bad-l);border-color:#eeb9bd}
.btn-sm{height:30px;padding:0 10px;font-size:12.5px;border-radius:8px}
.btn-block{width:100%;height:40px}
.icon-btn{width:28px;height:28px;border:0;background:transparent;color:var(--ink3);font-size:19px;line-height:1;border-radius:7px;cursor:pointer}
.icon-btn:hover{background:#eef3fb;color:var(--ink)}

.input,.select,.textarea{
  width:100%;height:36px;padding:0 11px;border:1px solid #dfe7f3;border-radius:9px;
  background:#fff;color:var(--ink);font-size:13px;font-family:inherit;outline:none;transition:.15s;
  appearance:none;-webkit-appearance:none;
}
.textarea{height:auto;padding:9px 11px;line-height:1.6;resize:vertical;font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12.5px}
.select{
  padding-right:30px;cursor:pointer;
  background-image:url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M2.5 4.5 6 8l3.5-3.5' fill='none' stroke='%238494ab' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
  background-repeat:no-repeat;background-position:right 10px center;
}
.input:focus,.select:focus,.textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(37,99,235,.12)}
.input::placeholder,.textarea::placeholder{color:#a9b6c8}
.field{display:flex;flex-direction:column;gap:6px}
.field>span{font-size:12.5px;font-weight:500;color:var(--ink2)}
.field>span em{color:var(--bad);font-style:normal}
.form-hint{font-size:12px;color:var(--ink3);line-height:1.6}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}

.badge{
  display:inline-flex;align-items:center;gap:5px;height:22px;padding:0 9px;border-radius:999px;
  font-size:12px;font-weight:500;border:1px solid transparent;white-space:nowrap;
}
.badge i{width:5px;height:5px;border-radius:50%;background:currentColor;display:block}
.badge-blue{background:var(--blue-l);color:var(--blue-d);border-color:var(--blue-l2)}
.badge-green{background:var(--ok-l);color:#0b7d57;border-color:#cdefe0}
.badge-gray{background:#f2f5fa;color:#6b7a91;border-color:#e6ebf3}
.badge-amber{background:var(--warn-l);color:var(--warn);border-color:#f7e8c3}
.badge-red{background:var(--bad-l);color:var(--bad);border-color:#f7d4d6}

/* ---------- 登录 ---------- */
.auth-wrap{
  min-height:100%;display:grid;place-items:center;padding:24px;
  background:
    radial-gradient(900px 480px at 12% -10%,#e3edff 0%,rgba(227,237,255,0) 62%),
    radial-gradient(760px 420px at 100% 106%,#e8f0ff 0%,rgba(232,240,255,0) 60%),
    var(--bg);
}
.auth-card{
  width:100%;max-width:392px;background:#fff;border:1px solid var(--line);border-radius:18px;
  box-shadow:var(--shadow);padding:30px 30px 26px;
}
.auth-brand{display:flex;align-items:center;gap:12px;margin-bottom:24px}
.logo-mark{
  width:44px;height:44px;border-radius:13px;display:grid;place-items:center;flex:0 0 auto;
  background:linear-gradient(145deg,#3b82f6,#1d4ed8);color:#fff;font-weight:700;font-size:19px;
  box-shadow:0 8px 18px -10px rgba(29,78,216,.95);
}
.logo-mark.sm{width:34px;height:34px;border-radius:10px;font-size:15px}
.auth-brand h1{font-size:17px;font-weight:600;letter-spacing:.2px}
.auth-brand p{font-size:12px;color:var(--ink3);margin-top:2px}
.auth-form{display:flex;flex-direction:column;gap:14px}
.auth-hint{min-height:16px;font-size:12.5px;color:var(--bad)}
.auth-foot{margin-top:18px;padding-top:14px;border-top:1px solid var(--line2);font-size:12px;color:var(--ink3);display:flex;justify-content:space-between}

/* ---------- 布局 ---------- */
.app{display:flex;min-height:100vh}
.sidebar{
  width:228px;flex:0 0 228px;background:#fff;border-right:1px solid var(--line);
  display:flex;flex-direction:column;position:sticky;top:0;height:100vh;
}
.brand{display:flex;align-items:center;gap:10px;padding:18px 18px 16px}
.brand-text b{display:block;font-size:14px;font-weight:600;letter-spacing:.2px}
.brand-text span{display:block;font-size:11px;color:var(--ink3);letter-spacing:.6px;text-transform:uppercase}
.nav{padding:6px 10px;display:flex;flex-direction:column;gap:2px;flex:1;overflow:auto}
.nav-item{
  display:flex;align-items:center;gap:10px;height:38px;padding:0 12px;border-radius:9px;
  color:var(--ink2);font-size:13.5px;font-weight:500;cursor:pointer;user-select:none;transition:.14s;
}
.nav-item svg{width:17px;height:17px;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;opacity:.85;flex:0 0 auto}
.nav-item:hover{background:var(--blue-l3);color:var(--blue-d)}
.nav-item.active{background:var(--blue-l);color:var(--blue-d);font-weight:600}
.nav-item.active svg{opacity:1}
.sidebar-foot{padding:14px;border-top:1px solid var(--line2)}
.health{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--ink3);padding:8px 10px;border-radius:9px;background:#fafcff;border:1px solid var(--line2)}
.health .dot{width:7px;height:7px;border-radius:50%;background:#c3ccda;flex:0 0 auto}
.health.ok .dot{background:var(--ok);box-shadow:0 0 0 3px rgba(14,159,110,.14)}
.health.bad .dot{background:var(--bad);box-shadow:0 0 0 3px rgba(220,38,38,.14)}

.main{flex:1;min-width:0;display:flex;flex-direction:column}
.topbar{
  height:62px;flex:0 0 62px;background:#fff;border-bottom:1px solid var(--line);
  display:flex;align-items:center;justify-content:space-between;gap:16px;padding:0 22px;
  position:sticky;top:0;z-index:20;
}
.topbar-title h2{font-size:15.5px;font-weight:600}
.topbar-title p{font-size:12px;color:var(--ink3);margin-top:1px}
.topbar-actions{display:flex;align-items:center;gap:10px}
.switch{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;color:var(--ink2);cursor:pointer;user-select:none}
.switch input{display:none}
.switch span{width:34px;height:19px;border-radius:999px;background:#dfe7f3;position:relative;transition:.18s}
.switch span::after{content:"";position:absolute;top:2px;left:2px;width:15px;height:15px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(15,23,42,.2);transition:.18s}
.switch input:checked+span{background:var(--blue)}
.switch input:checked+span::after{transform:translateX(15px)}
.admin-chip{display:flex;align-items:center;gap:7px;height:32px;padding:0 11px 0 4px;border-radius:999px;background:var(--blue-l3);border:1px solid var(--line2);font-size:12.5px;color:var(--ink2)}
.avatar{width:24px;height:24px;border-radius:50%;background:linear-gradient(145deg,#60a5fa,#2563eb);color:#fff;display:grid;place-items:center;font-size:11.5px;font-weight:600}

.views{padding:20px 22px 34px;flex:1}
.view{display:flex;flex-direction:column;gap:16px;animation:rise .26s ease both}
@keyframes rise{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}

/* ---------- 卡片 / 统计 ---------- */
.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.card-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:15px 18px;border-bottom:1px solid var(--line2);flex-wrap:wrap}
.card-head h3{font-size:14px;font-weight:600}
.card-head .sub{font-size:12px;color:var(--ink3);margin-top:2px}
.card-body{padding:16px 18px}
.card-body.tight{padding:0}

.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.stat{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px 18px;display:flex;gap:14px;align-items:flex-start}
.stat-icon{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;flex:0 0 auto;background:var(--blue-l);color:var(--blue-d)}
.stat-icon.green{background:var(--ok-l);color:#0b7d57}
.stat-icon.amber{background:var(--warn-l);color:var(--warn)}
.stat-icon.gray{background:#f2f5fa;color:#6b7a91}
.stat-icon svg{width:19px;height:19px;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.stat-label{font-size:12.5px;color:var(--ink3);font-weight:500}
.stat-value{font-size:24px;font-weight:650;letter-spacing:-.4px;margin-top:2px;font-variant-numeric:tabular-nums}
.stat-value small{font-size:12px;font-weight:500;color:var(--ink3);margin-left:4px;letter-spacing:0}
.stat-foot{margin-top:3px;font-size:12px;color:var(--ink3)}

/* ---------- 表格 ---------- */
.table-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:13px}
thead th{
  text-align:left;font-weight:500;font-size:12px;color:var(--ink3);letter-spacing:.2px;
  padding:10px 14px;background:#fafcff;border-bottom:1px solid var(--line2);white-space:nowrap;
}
tbody td{padding:12px 14px;border-bottom:1px solid var(--line2);vertical-align:middle}
tbody tr:last-child td{border-bottom:0}
tbody tr:hover{background:#fbfdff}
td.num{font-variant-numeric:tabular-nums;color:var(--ink2);white-space:nowrap}
td .strong{font-weight:550;color:var(--ink)}
td .muted{color:var(--ink3);font-size:12px}
.cell-title{max-width:420px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.mono{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12px;color:var(--ink2)}
.row-actions{display:flex;gap:6px;justify-content:flex-end}
.empty{padding:52px 20px;text-align:center;color:var(--ink3)}
.empty b{display:block;color:var(--ink2);font-size:13.5px;font-weight:550;margin-bottom:4px}
.empty span{font-size:12.5px}
.loading-row{padding:40px;text-align:center;color:var(--ink3);font-size:13px}

.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:14px 18px;border-bottom:1px solid var(--line2)}
.toolbar .input,.toolbar .select{width:auto;min-width:150px}
.toolbar .search{min-width:240px}
.toolbar .spacer{flex:1}

.pager{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 18px;border-top:1px solid var(--line2);font-size:12.5px;color:var(--ink3);flex-wrap:wrap}
.pager-btns{display:flex;align-items:center;gap:8px}
.pager-btns .select{width:auto;height:30px;font-size:12.5px}

/* ---------- 弹窗 ---------- */
.modal-mask{position:fixed;inset:0;background:rgba(15,23,42,.34);z-index:100;display:grid;place-items:center;padding:20px;animation:fade .16s ease both}
@keyframes fade{from{opacity:0}to{opacity:1}}
.modal{width:100%;max-width:540px;background:#fff;border-radius:16px;box-shadow:0 24px 60px -20px rgba(15,23,42,.4);display:flex;flex-direction:column;max-height:88vh;animation:pop .18s ease both}
@keyframes pop{from{opacity:0;transform:translateY(8px) scale(.99)}to{opacity:1;transform:none}}
.modal-head{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-bottom:1px solid var(--line2)}
.modal-head h3{font-size:15px;font-weight:600}
.modal-body{padding:18px;display:flex;flex-direction:column;gap:14px;overflow:auto}
.modal-foot{display:flex;justify-content:flex-end;gap:10px;padding:14px 18px;border-top:1px solid var(--line2);background:#fcfdff;border-radius:0 0 16px 16px}

/* ---------- 说明块 ---------- */
.info-block{display:flex;flex-direction:column;gap:8px}
.info-block h4{font-size:12.5px;font-weight:600;color:var(--ink2);margin:0}
.info-block p{font-size:12.5px;color:var(--ink3);line-height:1.75;margin:0}
.info-block p b{color:var(--ink2);font-weight:600}
.code-line{
  display:block;padding:9px 11px;border-radius:9px;background:#f7faff;border:1px solid var(--line2);
  font-size:11.5px;color:#334155;line-height:1.7;white-space:pre;overflow-x:auto;
  font-family:ui-monospace,Menlo,Consolas,monospace;
}

/* ---------- toast ---------- */
.toast-wrap{position:fixed;top:18px;left:50%;transform:translateX(-50%);z-index:300;display:flex;flex-direction:column;gap:8px;align-items:center;pointer-events:none}
.toast{
  display:flex;align-items:center;gap:8px;padding:9px 15px;border-radius:10px;background:#fff;
  border:1px solid var(--line);box-shadow:0 12px 30px -12px rgba(15,23,42,.32);font-size:13px;color:var(--ink);
  animation:drop .2s ease both;
}
@keyframes drop{from{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:none}}
.toast.ok{border-color:#cdefe0;color:#0b7d57}
.toast.err{border-color:#f7d4d6;color:var(--bad)}

@media (max-width:1080px){
  .stat-grid{grid-template-columns:repeat(2,1fr)}
}
@media (max-width:860px){
  .sidebar{position:fixed;left:0;top:0;z-index:60;transform:translateX(-100%);transition:.2s}
  .sidebar.open{transform:none;box-shadow:0 0 40px rgba(15,23,42,.2)}
  .main{width:100%}
  .views{padding:14px}
  .topbar{height:auto;flex:0 0 auto;padding:12px 14px;flex-wrap:wrap}
  .grid-2{grid-template-columns:1fr}
  .stat-grid{grid-template-columns:1fr 1fr;gap:10px}
  .cell-title{max-width:200px}
}

/* ================= 抽屉：商品详情 ================= */
.no-scroll{overflow:hidden}
.drawer-mask{position:fixed;inset:0;background:rgba(15,23,42,.34);z-index:110;display:flex;justify-content:flex-end;animation:fade .16s ease both}
.drawer{width:min(520px,94vw);height:100%;background:#fff;display:flex;flex-direction:column;box-shadow:-24px 0 60px -24px rgba(15,23,42,.35);animation:slideIn .22s cubic-bezier(.22,1,.36,1) both}
@keyframes slideIn{from{transform:translateX(28px);opacity:.55}to{transform:none;opacity:1}}
.drawer-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:18px 20px;border-bottom:1px solid var(--line2)}
.drawer-head h3{font-size:15px;font-weight:600;line-height:1.5;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.drawer-head .sub{font-size:12px;color:var(--ink3);margin-top:4px;font-family:ui-monospace,Menlo,Consolas,monospace}
.drawer-body{flex:1;overflow:auto;padding:16px 20px 22px}
.drawer-foot{display:flex;gap:10px;justify-content:flex-end;padding:12px 20px;border-top:1px solid var(--line2);background:#fcfdff}
.d-grid{display:flex;flex-direction:column;border:1px solid var(--line2);border-radius:12px;overflow:hidden}
.d-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:10px 14px;background:#fff;font-size:13px}
.d-row:nth-child(even){background:#fafcff}
.d-row+.d-row{border-top:1px solid var(--line2)}
.d-k{color:var(--ink3);font-size:12.5px;flex:none}
.d-v{color:var(--ink);text-align:right;word-break:break-all;line-height:1.5}
.d-price{color:var(--bad);font-size:15px}
.d-section-title{margin:20px 0 8px;font-size:12.5px;font-weight:600;color:var(--ink2)}
.d-link{display:block;font-size:12px;color:var(--blue-d);word-break:break-all;line-height:1.6}
.d-json{margin:0;padding:12px 14px;background:#f7f9fd;border:1px solid var(--line2);border-radius:12px;font-size:11.5px;line-height:1.65;color:#334155;white-space:pre-wrap;word-break:break-word;max-height:40vh;overflow:auto;font-family:ui-monospace,Menlo,Consolas,monospace}
.row-disabled td{opacity:.55}
.modal-sm{max-width:420px}
.confirm-text{font-size:13px;line-height:1.75;color:var(--ink2)}
/* ---------- 通用补充 ---------- */
.grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.muted{color:var(--ink3)}
.right{justify-content:flex-end}
.cell-text{max-width:420px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:var(--ink2);font-size:12.5px;line-height:1.6}

/* ---------- 客服工作台（后台） ---------- */
.chat-tabs{display:flex;align-items:center;gap:6px;padding:4px;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}
.chat-tab{height:32px;padding:0 14px;border:0;border-radius:8px;background:transparent;color:var(--ink2);font-size:13px;font-weight:500;cursor:pointer;transition:.14s}
.chat-tab:hover{background:var(--blue-l3);color:var(--blue-d)}
.chat-tab.active{background:var(--blue-l);color:var(--blue-d);font-weight:600}
.chat-tabs .spacer{flex:1}
.chat-hub{font-size:12px;padding:0 12px;height:26px;display:inline-flex;align-items:center;border-radius:999px;background:#f2f5fa;color:#6b7a91;border:1px solid var(--line)}
.chat-hub.ok{background:var(--ok-l);color:#0b7d57;border-color:#cdefe0}
.chat-hub.off{background:var(--warn-l);color:var(--warn);border-color:#f7e8c3}

.chat-shell{display:grid;grid-template-columns:288px minmax(0,1fr);gap:14px;height:calc(100vh - 208px);min-height:520px}
.chat-side{display:flex;flex-direction:column;min-height:0;overflow:hidden}
.chat-side-head{display:flex;flex-direction:column;gap:8px;padding:12px 14px;border-bottom:1px solid var(--line2)}
.chat-list{flex:1;overflow:auto;padding:6px}
.chat-side-foot{padding:10px 14px;border-top:1px solid var(--line2);font-size:11.5px;color:var(--ink3);background:#fbfdff}
.chat-item{padding:10px 11px;border-radius:10px;cursor:pointer;transition:.14s;display:flex;flex-direction:column;gap:4px}
.chat-item:hover{background:#f6f9ff}
.chat-item.active{background:var(--blue-l);box-shadow:inset 0 0 0 1px var(--blue-l2)}
.ci-top{display:flex;align-items:center;justify-content:space-between;gap:8px}
.ci-name{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:550;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ci-on{width:6px;height:6px;border-radius:50%;background:var(--ok);display:inline-block;flex:0 0 auto;box-shadow:0 0 0 2px rgba(14,159,110,.16)}
.ci-time{font-size:11px;color:var(--ink3);flex:0 0 auto}
.ci-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px}
.ci-prev{font-size:12px;color:var(--ink3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ci-badge{min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--bad);color:#fff;font-size:11px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto}

.chat-main{display:flex;flex-direction:column;min-height:0;overflow:hidden}
.chat-main-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid var(--line2)}
.cmh-name{font-size:14px;font-weight:600;display:flex;align-items:center;gap:8px}
.cmh-meta{font-size:11.5px;color:var(--ink3);margin-top:2px}
.chat-msgs{flex:1;overflow:auto;padding:16px;background:linear-gradient(180deg,#fbfdff,#f7fafe);display:flex;flex-direction:column;gap:14px}
.chat-empty{margin:auto;text-align:center;color:var(--ink3);font-size:12.5px;line-height:1.9}
.cm-row{display:flex;gap:9px;align-items:flex-start}
.cm-row.me{flex-direction:row-reverse}
.cm-ava{width:30px;height:30px;border-radius:9px;flex:0 0 auto;display:grid;place-items:center;font-size:11.5px;font-weight:600;background:var(--blue-l);color:var(--blue-d);border:1px solid var(--blue-l2)}
.cm-row.me .cm-ava{background:var(--ok-l);color:#0b7d57;border-color:#cdefe0}
.cm-row.bot .cm-ava{background:#f4f0ff;color:#6d28d9;border-color:#e6dcff}
.cm-wrap{max-width:min(560px,78%);display:flex;flex-direction:column;gap:4px}
.cm-row.me .cm-wrap{align-items:flex-end}
.cm-meta{font-size:11px;color:var(--ink3)}
.cm-bubble{padding:9px 12px;border-radius:12px;background:#fff;border:1px solid var(--line);font-size:13px;line-height:1.65;color:var(--ink);word-break:break-word;box-shadow:0 1px 2px rgba(15,23,42,.04)}
.cm-row.me .cm-bubble{background:var(--blue);border-color:var(--blue);color:#fff}
.cm-row.bot .cm-bubble{background:#faf7ff;border-color:#e9e0ff}
.cm-pic{display:block;width:160px;max-width:100%;border-radius:10px;overflow:hidden;border:1px solid var(--line)}
.cm-pic img{display:block;width:100%;height:auto}

.chat-quick-row{display:flex;gap:8px;flex-wrap:wrap;padding:10px 16px;border-top:1px solid var(--line2);background:#fff;max-height:96px;overflow:auto}
.chat-qchip{height:28px;padding:0 11px;border-radius:999px;border:1px solid var(--line);background:#fff;color:var(--ink2);font-size:12px;cursor:pointer;transition:.14s}
.chat-qchip:hover{border-color:var(--blue-l2);background:var(--blue-l3);color:var(--blue-d)}
.chat-editor{padding:10px 16px 14px;border-top:1px solid var(--line2);background:#fff;display:flex;flex-direction:column;gap:8px}
.chat-editor .textarea{min-height:56px;max-height:160px;font-family:inherit;font-size:13px}
.chat-editor-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px}

.kb-test{display:flex;gap:10px}
.kb-test .input{flex:1}
.kb-test-out{margin-top:12px;font-size:13px}
.kb-hit{padding:12px 14px;border-radius:11px;border:1px solid var(--line);background:#fbfdff}
.kb-hit.ok{border-color:#cdefe0;background:var(--ok-l)}
.kb-hit.miss{border-color:#f7e8c3;background:var(--warn-l)}
.kb-hit b{display:block;font-size:13px;margin-bottom:4px}
.kb-score{display:block;font-size:11.5px;color:var(--ink3);margin-bottom:8px}
.kb-answer{font-size:12.5px;line-height:1.75;color:var(--ink2);white-space:pre-wrap}

/* ---------- 网络验证（后台） ---------- */
.lic-hint{display:flex;flex-direction:column;gap:4px;padding:14px 16px;border-radius:var(--radius);border:1px solid var(--line);background:#fff;box-shadow:var(--shadow);font-size:12.5px;line-height:1.75;color:var(--ink2)}
.lic-hint b{font-size:13px;font-weight:600;color:var(--ink)}
.lic-hint.ok{border-color:#cdefe0;background:linear-gradient(180deg,#f2fdf8,#fff)}
.lic-hint.warn{border-color:#f7e8c3;background:linear-gradient(180deg,#fffaf0,#fff)}
.lic-hint code{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:11.5px;background:#f2f5fa;padding:1px 5px;border-radius:5px}
.lic-filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}
.lic-filters .input{width:auto;min-width:170px}
.lic-gen-out{margin-top:14px}
.lic-keys-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:8px}
.lic-keys-head b{font-size:12.5px;color:var(--ink2)}
.lic-keys{margin:0;padding:12px 14px;border-radius:11px;background:#f7f9fd;border:1px solid var(--line2);font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12.5px;line-height:1.9;color:#334155;max-height:260px;overflow:auto;white-space:pre-wrap;word-break:break-all}
.ent-dev-box{margin-top:14px;padding:14px 16px;border-radius:12px;background:#f8fafd;border:1px solid var(--line2)}
.ent-dev-box[hidden]{display:none}
.ent-dev-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px;font-size:13px;color:var(--ink)}
.ent-dev-box .table-wrap{background:#fff;border-radius:10px}

@media(max-width:1080px){
  .chat-shell{grid-template-columns:1fr;height:auto}
  .chat-side{max-height:280px}
  .chat-main{height:calc(100vh - 200px);min-height:480px}
  .grid-3{grid-template-columns:1fr}
}

/* ---------- 用户端客服浮窗 ---------- */
.cw{position:fixed;right:22px;bottom:22px;z-index:900;font-size:13px}
.cw-fab{
  position:relative;width:54px;height:54px;border-radius:50%;border:0;cursor:pointer;
  background:linear-gradient(145deg,#3b82f6,#1d4ed8);color:#fff;
  box-shadow:0 14px 30px -12px rgba(29,78,216,.75);display:grid;place-items:center;transition:.16s;
}
.cw-fab:hover{transform:translateY(-2px)}
.cw-fab svg{width:24px;height:24px;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.cw-dot{
  position:absolute;top:-3px;right:-3px;min-width:19px;height:19px;padding:0 5px;border-radius:999px;
  background:#dc2626;color:#fff;font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center;
  box-shadow:0 0 0 2px #fff;
}
.cw-panel{
  position:absolute;right:0;bottom:66px;width:360px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 120px);
  background:#fff;border:1px solid var(--line,#e6ebf3);border-radius:16px;overflow:hidden;
  box-shadow:0 24px 60px -22px rgba(15,23,42,.42),0 4px 14px rgba(15,23,42,.08);
  display:flex;flex-direction:column;animation:cwpop .18s ease both;
}
@keyframes cwpop{from{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:none}}
.cw-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;padding:13px 14px;background:linear-gradient(135deg,#2563eb,#1d4ed8);color:#fff}
.cw-title{font-size:13.5px;font-weight:600;display:flex;align-items:center;gap:8px}
.cw-sub{font-size:11.5px;opacity:.85;margin-top:3px}
.cw-status{display:inline-flex;align-items:center;gap:4px;height:19px;padding:0 8px;border-radius:999px;background:rgba(255,255,255,.2);font-size:10.5px;font-weight:500}
.cw-status i{width:5px;height:5px;border-radius:50%;background:#fff;display:block}
.cw-status.on i{background:#4ade80}
.cw-status.off i{background:#fca5a5}
.cw-x{border:0;background:rgba(255,255,255,.16);color:#fff;width:26px;height:26px;border-radius:8px;font-size:17px;line-height:1;cursor:pointer;flex:0 0 auto}
.cw-x:hover{background:rgba(255,255,255,.3)}
.cw-body{flex:1;overflow-y:auto;padding:14px;background:#f7fafe;display:flex;flex-direction:column;gap:12px}
.cw-loading,.cw-empty{margin:auto;text-align:center;color:#8494ab;font-size:12.5px;line-height:1.9;padding:20px}
.cw-row{display:flex;gap:8px;align-items:flex-start}
.cw-row.me{flex-direction:row-reverse}
.cw-ava{width:28px;height:28px;border-radius:9px;flex:0 0 auto;display:grid;place-items:center;font-size:11px;font-weight:600;background:#eef5ff;color:#1d4ed8;border:1px solid #dbe7fe}
.cw-row.me .cw-ava{background:#e8f8f1;color:#0b7d57;border-color:#cdefe0}
.cw-row.bot .cw-ava{background:#f5f0ff;color:#6d28d9;border-color:#e9e0ff}
.cw-main{max-width:76%;display:flex;flex-direction:column;gap:4px}
.cw-row.me .cw-main{align-items:flex-end}
.cw-meta{display:flex;gap:6px;font-size:10.5px;color:#8494ab}
.cw-bubble{padding:8px 11px;border-radius:12px;background:#fff;border:1px solid #e6ebf3;font-size:12.5px;line-height:1.65;color:#0f172a;word-break:break-word}
.cw-row.me .cw-bubble{background:#2563eb;border-color:#2563eb;color:#fff}
.cw-row.bot .cw-bubble{background:#faf7ff;border-color:#e9e0ff}
.cw-pic{display:block;width:140px;max-width:100%;border-radius:10px;overflow:hidden;border:1px solid #e6ebf3}
.cw-pic img{display:block;width:100%;height:auto}
.cw-typing{padding:0 14px 6px;font-size:11px;color:#8494ab;background:#f7fafe}
.cw-foot{padding:10px 12px 12px;border-top:1px solid #eef2f8;background:#fff;display:flex;flex-direction:column;gap:8px}
.cw-input{
  width:100%;min-height:38px;max-height:92px;padding:9px 11px;border:1px solid #dfe7f3;border-radius:10px;
  font-size:12.5px;font-family:inherit;line-height:1.6;resize:none;outline:none;color:#0f172a;
}
.cw-input:focus{border-color:#2563eb;box-shadow:0 0 0 3px rgba(37,99,235,.12)}
.cw-tools{display:flex;align-items:center;justify-content:space-between;gap:8px}
.cw-tool{height:28px;padding:0 10px;border-radius:8px;border:1px solid #e6ebf3;background:#fff;color:#475569;font-size:12px;cursor:pointer}
.cw-tool:hover{background:#f4f8ff;border-color:#dbe7fe;color:#1d4ed8}
.cw-send{height:30px;padding:0 16px;border:0;border-radius:8px;background:#2563eb;color:#fff;font-size:12.5px;font-weight:500;cursor:pointer}
.cw-send:disabled{opacity:.6;cursor:not-allowed}
.cw-toast{position:fixed;left:50%;top:18px;transform:translateX(-50%);z-index:2000;padding:8px 16px;border-radius:999px;background:rgba(15,23,42,.86);color:#fff;font-size:12.5px}

@media(max-width:520px){
  .cw{right:14px;bottom:14px}
  .cw-panel{width:calc(100vw - 28px);height:calc(100vh - 100px);bottom:62px}
}


/* ---------- 对接文档（免登录） ---------- */
.nav-doc{margin-top:auto;border-top:1px solid var(--line2);border-radius:0;padding-top:14px!important;padding-bottom:14px}

.auth-doc-link{margin-top:16px;padding-top:14px;border-top:1px solid var(--line2);text-align:center;font-size:12.5px}
.auth-doc-link a{color:var(--ink3)}
.auth-doc-link a:hover{color:var(--blue)}

body.guest-mode .nav-item:not(.nav-doc){display:none}
body.guest-mode .sidebar-foot{display:none}
body.guest-mode #btnPassword,
body.guest-mode #btnLogout,
body.guest-mode #btnRefresh,
body.guest-mode .topbar-actions .switch{display:none}

.doc-wrap{
  max-width:1180px;margin:0 auto;padding:22px 24px 60px;line-height:1.75;
  display:grid;grid-template-columns:minmax(0,1fr) 210px;gap:0 28px;align-items:start;
}
/* 左侧正文：保持原来的纵向节奏 */
.doc-body{display:flex;flex-direction:column;gap:16px;min-width:0}
.doc-intro{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px 24px;box-shadow:var(--shadow)}
.doc-intro h2{font-size:19px;font-weight:600;letter-spacing:.2px}
.doc-intro p{margin-top:8px;font-size:13.5px;color:var(--ink2);max-width:760px}
.doc-intro strong{color:var(--ink);font-weight:600}
.doc-meta{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}
.doc-meta span{display:inline-flex;align-items:center;height:22px;padding:0 9px;border-radius:999px;background:var(--blue-l);border:1px solid var(--blue-l2);color:var(--blue-d);font-size:11.5px;font-weight:500}

/* 右侧悬浮目录：滚动时始终贴在视口右侧 */
.doc-toc{
  grid-column:2;grid-row:1;position:sticky;top:84px;
  display:flex;flex-direction:column;gap:4px;padding:12px;background:#fff;
  border:1px solid var(--line);border-radius:var(--radius);
  max-height:calc(100vh - 116px);overflow:auto;
  box-shadow:0 4px 18px rgba(15,23,42,.05);
}
.doc-toc-title{
  font-size:11.5px;font-weight:600;color:var(--ink3);letter-spacing:.4px;
  padding:2px 10px 8px;border-bottom:1px solid var(--line2);margin-bottom:5px;
}
.doc-toc a{
  display:block;font-size:12.5px;line-height:1.45;color:var(--ink2);
  padding:6px 10px;border-radius:8px;border:1px solid transparent;transition:.14s;
}
.doc-toc a:hover{color:var(--blue-d);border-color:var(--blue-l2);background:var(--blue-l3)}
.doc-toc a.active{color:var(--blue-d);background:var(--blue-l);border-color:var(--blue-l2);font-weight:600}

.doc-wrap h3{
  font-size:15px;font-weight:600;color:var(--ink);margin-top:10px;
  padding-left:11px;border-left:3px solid var(--blue);scroll-margin-top:80px;
}
.doc-wrap h4{font-size:13.5px;font-weight:600;color:var(--ink);margin-top:4px}
.doc-wrap p{font-size:13.5px;color:var(--ink2)}
.doc-wrap ul{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:4px}
.doc-wrap li{font-size:13px;color:var(--ink2)}
.doc-wrap code{
  font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12px;
  background:#f2f5fa;border:1px solid var(--line2);padding:1px 5px;border-radius:5px;color:#334155;
}
.doc-wrap pre{
  margin:0;padding:14px 16px;background:#0f172a;color:#e2e8f4;border-radius:12px;
  overflow:auto;font-size:12.5px;line-height:1.7;
}
.doc-wrap pre code{background:transparent;border:0;padding:0;color:inherit;font-size:12.5px}

.doc-table{overflow-x:auto;background:#fff;border:1px solid var(--line);border-radius:var(--radius)}
.doc-table table{width:100%;border-collapse:collapse;font-size:13px}
.doc-table th{
  text-align:left;font-size:12px;font-weight:600;color:var(--ink3);
  padding:11px 14px;background:#f8fafd;border-bottom:1px solid var(--line);white-space:nowrap;
}
.doc-table td{padding:11px 14px;border-bottom:1px solid var(--line2);color:var(--ink2);vertical-align:top}
.doc-table tr:last-child td{border-bottom:0}
.doc-table code{white-space:nowrap}

/* 窄屏：右侧目录收回成顶部横排芯片 */
@media(max-width:1080px){
  .doc-wrap{display:flex;flex-direction:column;gap:16px;max-width:980px}
  .doc-body{order:1}
  .doc-toc{
    order:0;grid-column:auto;grid-row:auto;position:static;max-height:none;
    flex-direction:row;flex-wrap:wrap;gap:6px;padding:12px;box-shadow:none;
  }
  .doc-toc-title{display:none}
  .doc-toc a{border-color:var(--line2);background:#fafcff;padding:5px 10px}
}
@media(max-width:820px){
  .doc-wrap{padding:16px 14px 48px}
  .doc-intro{padding:18px}
  .doc-toc a{font-size:12px;padding:4px 9px}
}

/* 授权与权益：三步流程条 + 页签（一页只干一件事） */
.lic-flow{display:flex;align-items:center;gap:12px;padding:14px 18px;border:1px solid var(--line,#e6e8ee);border-radius:14px;background:linear-gradient(180deg,#f7fafe,#fff)}
.lic-flow-step{display:flex;align-items:flex-start;gap:9px;flex:1;min-width:0}
.lic-flow-step i{flex:0 0 22px;width:22px;height:22px;margin-top:1px;border-radius:50%;background:#e8f0ff;color:#2b5bd7;font-style:normal;font-size:12px;font-weight:700;display:grid;place-items:center}
.lic-flow-step b{display:block;font-size:13px;font-weight:600;color:var(--ink,#1b1f27);line-height:1.5}
.lic-flow-step span{display:block;font-size:12px;color:var(--ink3,#8b93a3);line-height:1.5}
.lic-flow-arrow{color:#c6cdda;font-size:13px;flex:0 0 auto}
.lic-tabs{display:flex;gap:4px;padding:4px;background:#fff;border:1px solid var(--line,#e6e8ee);border-radius:12px;width:fit-content}
.lic-tab{height:32px;padding:0 15px;border:0;border-radius:9px;background:transparent;color:var(--ink2,#586070);font-size:13px;font-weight:500;cursor:pointer;transition:background .14s,color .14s}
.lic-tab:hover{background:#f1f5fb;color:#2b5bd7}
.lic-tab.active{background:#e8f0ff;color:#2b5bd7;font-weight:600}
.lic-pane{display:flex;flex-direction:column;gap:16px}
@media (max-width:820px){
  .lic-flow{flex-direction:column;align-items:stretch;gap:8px}
  .lic-flow-arrow{display:none}
  .lic-tabs{width:100%;overflow-x:auto;flex-wrap:nowrap}
  .lic-tab{flex:0 0 auto}
}

/* ---------- 授权与权益：入口按钮 + 弹窗 ---------- */
.lic-pane[hidden]{display:none}
.lic-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.lic-act{display:flex;align-items:center;gap:14px;text-align:left;padding:18px;border:1px solid var(--line,#e6e8ee);border-radius:14px;background:#fff;cursor:pointer;transition:border-color .15s,box-shadow .15s,transform .15s}
.lic-act:hover{border-color:#c7d7fb;box-shadow:0 10px 26px -18px rgba(43,91,215,.55);transform:translateY(-1px)}
.lic-act-ico{flex:0 0 40px;width:40px;height:40px;border-radius:12px;background:#e8f0ff;color:#2b5bd7;font-size:15px;font-weight:700;display:grid;place-items:center}
.lic-act-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}
.lic-act-main b{font-size:14px;font-weight:600;color:var(--ink,#1b1f27)}
.lic-act-main em{font-style:normal;font-size:12px;color:var(--ink3,#8b93a3);line-height:1.6}
.lic-act-go{flex:0 0 auto;font-size:12.5px;font-weight:600;color:#2b5bd7}
.lic-tip{margin:0;font-size:12.5px;color:var(--ink3,#8b93a3);line-height:1.8}
.lic-tip strong{color:var(--ink2,#586070)}
.lic-chips{display:flex;flex-wrap:wrap;gap:8px}
/* 套餐只读快照：选了套餐就把自定义字段收起，改显示这一行 */
.lic-snap{padding:10px 12px;border:1px solid #d8e5ff;border-radius:10px;background:#f3f7ff;color:#2b4d8f;font-size:12.5px;line-height:1.7}
/* grid/flex 容器会盖掉 UA 的 [hidden]{display:none}，这里显式兜底 */
.lic-snap[hidden],.grid-3[hidden],.field[hidden]{display:none}
.lic-chip{height:30px;padding:0 12px;border:1px solid var(--line,#e6e8ee);border-radius:9px;background:#f7f9fd;color:var(--ink2,#586070);font-size:12.5px;cursor:pointer}
.lic-chip:hover{border-color:#c7d7fb;color:#2b5bd7;background:#eef4ff}
@media (max-width:820px){.lic-actions{grid-template-columns:1fr}.lic-act{padding:14px}}